> For the complete documentation index, see [llms.txt](https://docs.ox.security/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ox.security/generate-reports/built-in-reports/sla-reports.md).

# SLA Reports

The SLA Report dashboard provides visibility into how your organization is tracking against defined SLA timeframes.

The report highlights overdue and approaching-due issues, distribution by severity, and business unit performance.

This report helps teams prioritize remediation efforts and maintain compliance with internal security standards.

<figure><img src="/files/wl3NxNpL6K7a4JKBk2kq" alt=""><figcaption></figcaption></figure>

**SLA report dashboard sections:**

| Section                                | Description                                                                                                |
| -------------------------------------- | ---------------------------------------------------------------------------------------------------------- |
| **SLA Settings**                       | Displays the configured SLA thresholds for each severity level.                                            |
| **Issues SLA Trend**                   | Line graph showing how the number of SLA-related issues changes over time compared to the previous period. |
| **Issues Distribution by Severity**    | Circular charts showing how many issues are On Track, Approaching Due, or Overdue by severity.             |
| **Top Business Units with SLA Issues** | Table showing which business units have the most SLA Overdue or Approaching Due issues.                    |
| **All Issues with Overdue SLA**        | Detailed list of individual issues that exceeded their SLA target.                                         |
| **All Issues with Approaching SLA**    | List of issues that are close to exceeding their SLA deadline.                                             |

**SLA report filters:**

| Filter Type                                                                  | Description                                                                                                                                      |
| ---------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Severity**                                                                 | Filter issues by severity: Appoxalypse, Critical, High, Medium, Low.                                                                             |
| **Category**                                                                 | Filter issues by category, such as Container Security, Code Security and so on.                                                                  |
| **App Tag**                                                                  | Select applications to include in the report using application tags.                                                                             |
| **Application**                                                              | Select specific applications to include in the report.                                                                                           |
| [**Business Unit**](/generate-reports/built-in-reports/executive-reports.md) | <p>Narrow the results to specific business units.<br><strong>Note:</strong> You can create new business units in the Executive Reports page.</p> |


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