SLA Reports

e SLA Report dashboard provides visibility into how your organization is tracking against defined SLA timeframes.

The report highlights overdue and approaching-due issues, distribution by severity, and business unit performance.

This report helps teams prioritize remediation efforts and maintain compliance with internal security standards.

SLA report dashboard sections:

Section	Description
SLA Settings	Displays the configured SLA thresholds for each severity level.
Issues SLA Trend	Line graph showing how the number of SLA-related issues changes over time compared to the previous period.
Issues Distribution by Severity	Circular charts showing how many issues are On Track, Approaching Due, or Overdue by severity.
Top Business Units with SLA Issues	Table showing which business units have the most SLA Overdue or Approaching Due issues.
All Issues with Overdue SLA	Detailed list of individual issues that exceeded their SLA target.
All Issues with Approaching SLA	List of issues that are close to exceeding their SLA deadline.

SLA report filters:

Filter Type	Description
Severity	Filter issues by severity: Appoxalypse, Critical, High, Medium, Low.
Category	Filter issues by category, such as Container Security, Code Security and so on.
App Tag	Select applications to include in the report using application tags.
Application	Select specific applications to include in the report.
Business Unit	Narrow the results to specific business units. Note: You can create new business units in the Executive Reports page.