Microsoft Teams

Microsoft Teams is a powerful collaboration platform that enables seamless communication and coordination across organizations. With its integration capabilities, it can serve as an effective notification and communication system for security platforms such as OX Security.

By leveraging Microsoft Teams, you can receive real-time security alerts, incident updates, and workflow notifications directly within your Teams channels or private chats, ensuring swift response and improved security operations.

This way, you can streamline incident management, reduce response time, and enhance team collaboration.

Integration use-cases:

• Sending information about an individual issue to Teams.

• Adding OX-Teams related tasks as part of OX workflows.

• Sending OX notifications from an organization app.

Prerequisites

• Microsoft Teams account

• (Optional) Administrative access to Microsoft Azure Admin Center

• Permissions to manage enterprise applications in Azure

Connecting to Microsoft Teams

1. In the OX app, go to Connectors and search for Microsoft Teams.

1. Select Microsoft Teams. The Configure your Microsoft Teams credentials dialog appears.

1. Select CONNECT. The Microsoft Teams connector is configured.

2. In case you do not have the administrative access to Microsoft Azure Admin Center, the permissions request appears.

1. Select Accept.

Viewing OX in Microsoft Entra admin center

1. Go to Microsoft Entra admin center, login and select Applications > Enterprise Applications.

1. From the right pane, select OXSecurity. The OX Security Overview pane appears.

1. From the left pane, select Permissions. The Permissions pane appears, displaying the list of the channels through which you can get messages to Teams.

Sending a Teams message about an issue

1. In the OX app, go to Active Issues, select the issue about which you want to send a message to Microsoft Teams, and in the issue property section, select the Teams icon. The Send message to Teams dialog appears.

1. Select one or more destinations for the message:

• Recipients: Select one or more Microsoft Teams users to receive the message directly.

• Teams: Select one or more Microsoft Teams.

• Channels: After selecting one or more teams, select one or more channels from the selected teams.

Note

Channels are available only after you select at least one team because Microsoft Teams channels belong to a specific team.

1. (Optional) Enter a comment to include in the message.

2. Select SEND.

Adding Teams messages to workflows

1. In the OX app, go to Workflows and select the workflow to which you want to add sending Teams messages.

2. In the workflow, find the step to which you want to add the Teams-related action and click +.

1. Select Action > Teams and set the following:

Field	Description
Select recipients	Select one or more Microsoft Teams users to receive the notification directly.
Select teams	Select one or more Microsoft Teams.
Select channels	After selecting one or more teams, select one or more channels from the selected teams. Only channels that belong to the selected teams are available.
Comment	Optional text to include in the Teams message.
Apply to	Specify whether the action applies to new, updated, existing, or all matching issues.

Note

Channels are available only after you select at least one team because Microsoft Teams channels belong to a specific team.

1. Select ADD. The new action appears in the workflow.