# Adding Jira Tickets

After establishing the [connection with Jira](/ticketing-and-messaging/ticket-management/jira.md), you can add Jira tickets for a variety of tasks and issues, and [add automation to tickets](/ticketing-and-messaging/ticket-management/jira/automating-jira-ticketing-in-ox.md).

You can add Jira tickets in OX using one of the following methods:

* Adding a new ticket to an issue on the Active Issues page, or bulk of issues.
* Adding a new ticket as a scheduled task using workflows.

<figure><img src="/files/xwPXR2EhZWXE8hkrdrSm" alt="" width="204"><figcaption></figcaption></figure>

**To add a new Jira ticket in OX:**

1. In the Issues page, identify and select the issue for which you want to add a new ticket in Jira.
2. Select the Jira icon.

<figure><img src="/files/XZ4Oxh6ULJwfFP2h0lpN" alt=""><figcaption></figcaption></figure>

3. Set the ticket mandatory parameters in the **Create Jira Issue** dialog.

<figure><img src="/files/BYryFojZtFCKoY8e2epk" alt="" width="563"><figcaption></figcaption></figure>

| Parameter      | Description                                                                                    |
| -------------- | ---------------------------------------------------------------------------------------------- |
| **Summary**    | The title of the ticket that describes the problem/issue, as it appears in the OX Issues page. |
| **Project**    | The name of the project, as it's defined in Jira.                                              |
| **Issue Type** | Select the issue type.                                                                         |

4. (Optional)Set the other Jira ticket parameters.
5. Select **SUBMIT**.

The new ticket appears in Jira.

<figure><img src="/files/siLhfvQAN3RJ1Sq4Vgl8" alt=""><figcaption></figcaption></figure>


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