Users new
The Users page controls who can access the platform and what they can do and see.
Each user is assigned:
a role, which defines what they can do
a scope, which defines what data they can see
Roles, scopes, and data view work together to control access. Roles define what users can do, scopes define what data they can access, and the data view lets them filter that data.
For more information, see:
Roles
Scopes
Data view
How access works
User access is defined by combining role and scope.
A role allows access to pages and actions. A scope limits the applications and issues those actions apply to.
For example, a user can have permission to view issues, but only for a specific set of applications.
Invite users
To invite a user:
Go to Users
Select INVITE USERS
Enter one or more email addresses
Select a role
Define the scope:
Select Entire organization to allow access to all applications
Select User's applications only to limit access to applications where the user is an owner
Select Custom to define access using application owners or tags
Select SAVE
The user is added with Invited status.
Edit user
To edit a user:
Go to Users
Open the actions menu
Select Edit user
Update the role or scope
Select SAVE
Changes apply immediately.
Remove user
To remove a user:
Go to Users
Open the actions menu
Select Remove user
Confirm
The user no longer has access to the organization.
Invitation status
Invited – The user has not yet accepted the invitation
Active – The user has joined the organization
Invitations expire after 7 days.
To revoke an invitation:
Go to Users
Open the actions menu for a user in Invited status
Select Revoke invitation
Confirm
Notes
Only Admins can manage users
Users are managed per organization
Roles and scopes can be updated at any time
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