You can use the Microsoft Teams Bot Identity Provider connector to send OX notifications from an organization app, verified in Azure Marketplace, instead of from individual user identities.
This gives consistent sender identity (“OX Security”), allows org-wide rollout through Teams policies, and works from issues and workflows with deep links back to OX.
Microsoft Teams admin with permission to manage apps and policies in the Teams Admin Center.
Go to the Teams Admin Center.
Go to Teams apps > Manage apps. Search for OX Security and open the app from the Azure Marketplace.
Set the app to Allowed for your organization, if required by your app permission policies.
Go to Teams apps > Setup policies.
Create a new App setup policy or edit an existing one; for example, edit the default policy Global (Org-wide default).
In Installed apps, select the OX Security Alerts app.
Select Add. This installs the app for everyone covered by the policy, which means all the users within the organization assigned to the policy.
In OX, go to Settings > Connectors.
Select Microsoft Teams.
Choose Bot Identity Provider and select Connect.
Complete the Microsoft consent flow, then return to OX and confirm the connector shows Connected.
In OX, go to Settings > Workflows.
Create or edit a workflow and with a Send Teams notification action.
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