Jira Permissions

• Permission name: May differ, depending on your version of Jira. For on-premises Jira the permissions interface is similar to Jira Cloud, but the might look slightly different.

• Project permissions: Are configured in the project administration page and may differ, depending on their project permission scheme.

• Cloud Jira: Has specific team-managed projects, where permissions are defined for roles and then roles are assigned to users. Role permissions are similar to project level permissions defined in the permission scheme. Settings > Projects > Target Projects > Project Settings > Access > Manage Users/Roles

• Default permission scheme: Grants access to add-on for all the members of administrators and developers groups. No additional configuration is required in this case.

Project Level Permissions

To change, go to Settings > Projects > Target Projects > Project Settings > Permissions.

Permission Name	Code	Purpose / Required For
Browse Projects	BROWSE_PROJECTS	- Viewing project information - Searching projects - Accessing project settings
Create Issues	CREATE_ISSUES	- Creating new issues - Bulk issue creation
Edit Issues	EDIT_ISSUES	- Updating existing issues - Transitioning issues
Comment Issues	ADD_COMMENTS	- Adding comments to issues
Close Issues	TRANSITION_ISSUES	- Closing/resolving issues - Changing issue status
Assign Issues	ASSIGN_ISSUES	- Changing issue assignees - Assigning during issue creation

Global Permissions

To change, go to Settings > System > Global Permissions.

Permission Name	Code	Purpose / Required For
Browse Users	BROWSE_USERS	- Searching users - Viewing user information

Additional Jira Cloud Requirements

To ensure a successful integration with Jira Cloud, the user whose credentials are used during the connector integration process, must have the User role for the relevant Jira product.

Most Jira projects are associated with either Jira Software or Jira Service Management. To prevent integration issues, assign the User role to the user for both products. This role provides the necessary permissions to make API calls.

To check your user role:

1. Sign in to Jira Cloud as an administrator. Make sure you have the required permissions to manage users.

2. Go to Settings > User Management.

3. Search for the user whose credentials are used in the connectors.

4. Select the username to open their profile.

5. Under Product Access, confirm that the user has access to the relevant Jira product.

6. Verify that the user role is set to User for the applicable product.